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Peer to peer awards

Some of the things that tend to happen at this time of the year: horrid hangovers, suspect sartorial decisions, weightier waistlines, and for a lot of organisations, annual award ceremonies. The most powerful change we have made to recognising and celebrating our best...

Consistently inconsistent

The enforced stop that was the pandemic meant that life inertia was halted for a lot of people, giving space for reviews of all sorts of things that may never have had air in the "normal" run of things. Behaviours changed, stopped, or new ones appeared in accordance...

What is the best use of my time right now?

It feels like, over the last couple of months, our previously adult businesses have regressed to toddlerhood - both requiring close supervision and producing an endless amount of todos, or rather, "should have been done alreadys" - and have found myself floundering...
How many emails do you have in your inbox?

How many emails do you have in your inbox?

How many emails do you have in your inbox? I have precisely zero.  A few years ago, I thought I was good at keeping on top of my emails, there were usually between 30 and 50 emails in my inbox that I intended to do something about. Eventually. About that time, I...

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How are you doing?

How are you doing?

How are you doing? A difficult question to answer, sometimes, another point of view is helpful. Brexit and the pandemic have stretched teams to the limit, the urgent often being prioritised over the important. Things like stock control, mystery shopping, bartender...

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Party Rules

Party Rules

A few years ago I was headed to a party and as a friend's place was on the way, I offered to pick them up. The party started at 8, when I asked what time I should swing by, he said 7:30. When I asked why so early (this was very abnormal behaviour to me at the time),...

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Checklists ✅

Checklists ✅

The inside of our new pub has been open for a week and with the whirlwind that comes with any opening abating slightly, it is now time to come back to one of my favourite topics, that of checklists. We have a relatively green team and a checklist is one of the most...

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The £500 blog post

The £500 blog post

Well, not this particular late blog post, rather the first one I missed a few weeks ago which means I will be shelling out 500 shells to Shell. I could blame holidays, an increased workload, family pressures, or any number of excuses but none of that changes the fact...

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The chef problem

The chef problem

Taking on a pub comes with twice as much as work as you think it would, Brexit and Covid (Brovid?) has doubled that again. Back in times when virology was something you thought your off beat cousin was into on the weekends, finding a chef was less of a burning issue....

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