— TRAINING
MANAGEMENT TRAINING & STAFF DEVELOPMENT PROGRAMS
We can design programs that address the bottlenecks in your business to help you build a world class operation.
We have designed half and full day workshops covering everything from front to back of house. Focusing on how decisions you make on the floor during the shift, effect the businesses bottom line. From stock management, customer journey design, wage control to organisation and productivity, investing in your teams full understanding of the business reaps rewards across the board.
As a consequence of the busy nature of hospitality businesses, teams and managers are often left to work things out on their own. Our team has the experience and know how to help you mould your people for the business needs. From how to set up a pre-shift checklist to knowing how to poke holes in a P&L and everything in between, let us put a program together for your most valuable assets.
Staff development and investment + understanding and knowledge = staff satisfaction, enhanced customer experience, staff retention and increased profit.