How are you doing?

How are you doing?

How are you doing? A difficult question to answer, sometimes, another point of view is helpful. Brexit and the pandemic have stretched teams to the limit, the urgent often being prioritised over the important. Things like stock control, mystery shopping, bartender...
Party Rules

Party Rules

A few years ago I was headed to a party and as a friend’s place was on the way, I offered to pick them up. The party started at 8, when I asked what time I should swing by, he said 7:30. When I asked why so early (this was very abnormal behaviour to me at the...
Checklists ✅

Checklists ✅

The inside of our new pub has been open for a week and with the whirlwind that comes with any opening abating slightly, it is now time to come back to one of my favourite topics, that of checklists. We have a relatively green team and a checklist is one of the most...
The £500 blog post

The £500 blog post

Well, not this particular late blog post, rather the first one I missed a few weeks ago which means I will be shelling out 500 shells to Shell. I could blame holidays, an increased workload, family pressures, or any number of excuses but none of that changes the fact...
The chef problem

The chef problem

Taking on a pub comes with twice as much as work as you think it would, Brexit and Covid (Brovid?) has doubled that again. Back in times when virology was something you thought your off beat cousin was into on the weekends, finding a chef was less of a burning issue....
Box Breathing

Box Breathing

It has been hectic in Ruckusland of late, lots of changes and life is a little more complicated than usual – turns out adding “open a pub” to your to-do list comes with a rather impressive number of subtasks. Over the last couple of years, I have...
Cellar Management

Cellar Management

On our journey to becoming best stocktakers in the world, I have descended the steps to hundreds of cellars. As part of that noble mission, I went on a  cellar management course yesterday which, aside from being unexpectedly interesting, means I need to have some...
“Use Two Hands!”

“Use Two Hands!”

I nearly dropped my digital scales this morning, I was juggling them with a bag of flour and in my head, my father’s voice was chiding me to “USE TWO HANDS!”. I then gave myself a good chide as that is the piece of advice I hand out most often to...