by Hannah Nightingale | Aug 9, 2021 | Better Meetings, Managing, Tips & Tricks
About 4 years ago, I was told to get out of my own way. Which was polite speak for “you are crap at running your company, get someone in who loves doing that sort of thing because you are ruining your life and any future prospects your company might have”. ...
by Hannah Nightingale | Aug 2, 2021 | Tips & Tricks
It has been hectic in Ruckusland of late, lots of changes and life is a little more complicated than usual – turns out adding “open a pub” to your to-do list comes with a rather impressive number of subtasks. Over the last couple of years, I have...
by Hannah Nightingale | Jul 27, 2021 | Stocktaking
On our journey to becoming best stocktakers in the world, I have descended the steps to hundreds of cellars. As part of that noble mission, I went on a cellar management course yesterday which, aside from being unexpectedly interesting, means I need to have some...
by Hannah Nightingale | Jul 12, 2021 | Better Meetings, Tips & Tricks
I nearly dropped my digital scales this morning, I was juggling them with a bag of flour and in my head, my father’s voice was chiding me to “USE TWO HANDS!”. I then gave myself a good chide as that is the piece of advice I hand out most often to...
by Hannah Nightingale | Jul 5, 2021 | Managing, Tips & Tricks
It is my birthday today and our family celebrated with a ritual that developed, quite by accident, a few birthdays ago. The cake is made the day before, the kitchen table decorated with lights and banners and when we wake, a fuss is made, we sing the song and have...
by Hannah Nightingale | Jun 28, 2021 | Managing, Tips & Tricks
If you ever wondered how a waiter can take a large order without writing it down, a waiter taking a large order without writing it down, led to the answer – an answer I found in Sönke Ahrens book, How to Take Smart Notes. The story goes that in the 1920s, the...
by Hannah Nightingale | Jun 21, 2021 | Managing, Tips & Tricks
Some days you don’t feel like showing up. Even when you are not trying to change the world, the effort needed to get the everyday things done can feel overwhelming. It happens to all of us, and when it does, it can be worth looking at approaching things from a...
by Hannah Nightingale | Jun 14, 2021 | Managing
With all the change happening in the world, some things haven’t changed. What won’t change, ever, is that choosing be in the hospitality business is choosing to be in the experience business. You can have delicious drinks and world class food (if you can...
by Hannah Nightingale | Jun 7, 2021 | Better Meetings, Managing, Tips & Tricks
It was a challenging week of challenging conversations for me. It prompted me to revisit a list I wrote while watching the TED talk given by Celeste Headlee, she posits that we have lost the balance between listening and talking and it certainly helped me today...
by Hannah Nightingale | Jun 1, 2021 | Tips & Tricks
I am easily distracted. I started thinking about writing this on Monday. It is now Friday. Over the last few years, training and now working, as a Gallup Strengths coach, I discovered that my lack of execution is partly due to zero of my dominant strengths falling...
