How are you doing?

How are you doing?

How are you doing? A difficult question to answer, sometimes, another point of view is helpful. Brexit and the pandemic have stretched teams to the limit, the urgent often being prioritised over the important. Things like stock control, mystery shopping, bartender...
Party Rules

Party Rules

A few years ago I was headed to a party and as a friend’s place was on the way, I offered to pick them up. The party started at 8, when I asked what time I should swing by, he said 7:30. When I asked why so early (this was very abnormal behaviour to me at the...
Checklists ✅

Checklists ✅

The inside of our new pub has been open for a week and with the whirlwind that comes with any opening abating slightly, it is now time to come back to one of my favourite topics, that of checklists. We have a relatively green team and a checklist is one of the most...
The £500 blog post

The £500 blog post

Well, not this particular late blog post, rather the first one I missed a few weeks ago which means I will be shelling out 500 shells to Shell. I could blame holidays, an increased workload, family pressures, or any number of excuses but none of that changes the fact...